In Overland Park, carpet cleaning services are easy to find. If you’re like most people though, you want the best carpet cleaners money can buy. You want great value AND affordability. You want top customer service AND good quality. We hear you loud and clear. At Top Cleaning KC, our professional carpet cleaning service in Overland Park will leave your rugs so spotless and immaculate, you could literally eat off the floor. However, this might be the first time you’ve had to hire a professional carpet cleaner. So, in the next few paragraphs, I’m going to explain the process so you can put your mind at ease. Making any purchasing decision can be stressful, so sit back, relax, and read all about how our carpet and rug cleaners will make your life so much easier.
What to expect from our professional carpet cleaning service in Overland Park, KS
When you make the decision to hire one of our professionals to come in and clean up your carpets, you’ll be greeted on the phone by a specialized cleaning consultant. We offer a lot of cleaning services here in Overland Park and Kansas City, so they’ll most likely ask you a few preliminary questions about what type of service you’re looking for. Don’t worry, they won’t try to upsell you at any step of the process. Our experts are there simply to inform, answer questions, and book your appointment. During your initial phone call to our carpet cleaning services by Top Cleaning KC, our cleaning consultant will ask about the square footage of your house, condo, apartment, or other living situation and if the rooms are wall-to-wall carpeting, just some area rugs, or a combination of the two. Don’t worry, no answer will disqualify you from our services. After that, our expert will give you a rough quote over the phone. Then, they’ll set the initial walk-through appointment.
The Initial Carpet Cleaning Inspection
Your first appointment with our carpet cleaning technician will be a walkthrough of your home or apartment to assess the level of cleanliness, or lack thereof. We’ve seen some really disgusting and filthy carpets in our time, so don’t be embarrassed if your house is a little disorganized. We deal with dirty carpets for a living, remember? Ok, that being said, our carpet cleaning expert will visually inspect all rugs and carpeting in your home and take note of any trouble spots and obstacles like removing pet stains from the carpet, odors, getting rid of mold, avoiding tears or runs in the carpeting, etc. Its best if you walk around your house with them during the initial carpet inspection so you know first hand of what’s going on and what needs to be done. If you’re busy at the time, that’s ok. Our technician will walk you through everything once he/she is done.
Your First Carpet Cleaning
During your first appointment, our Overland Park carpet cleaner will be ready to start working immediately following the inspection. If for some reason you aren’t sure about the service or you change your mind, you still have time to let the professional know. You won’t be charged anything except maybe the travel/distance. I’m sure you understand that time is money and if our carpet cleaners aren’t going to be cleaning your carpet now, they could have been cleaning someone else’s carpet instead. It’s very rare though that after our cleaning professional walks through the process with someone that they don’t want their carpets cleaned. So, you probably won’t even have to worry about it. After you’ve approved the work to be done, they’ll write up a work order (which serves as a contract) for the job ahead. Read more reviews on our cleaning company, Top Cleaning KC and see for yourself. We pride ourselves on proper communication and setting the right expectations before we get to work. Once you sign the agreement, our expert technicians will start the cleaning process and get to work vacuuming and preparing the stains with a light soak of stain removal agent.
During this process, its best if they don’t have to pick up any objects on the ground or move any furniture. Have that stuff put away and out of the way before hand to save time. It shouldn’t take too long for your carpet cleaning service to be completed. If you have 2-3 rooms, then you can expect our cleaning crew to be there only for a couple of hours, depending on the size of rooms in your house.
Hopefully that answers some of your questions regarding what to expect from a professional carpet cleaning service. Give us a call if you have any additional questions!